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That's built- in. We don't have it setup on individual calendars. Instead, I have a calendar entry to reminder me to do my time sheet. I set the "Notify Me" option checked and checked the box to send an email an hour before the reminder. Instead of just sending it to me, I send the reminder to my department's group. So they all receive an email reminding them to do their time sheets as well.
The reminder is from me but you could change that. You could use a department calendar and then use an account specifically for agents so the email doesn't come from you.
Feedback response number WEBB7QYNPL created by ~Kelly Reatexettu on 04/10/2009